Frequently Asked Questions
Find quick answers to common questions about our hours, storage policies, and more. For further assistance, contact our support team.
What are the hours of operation?
Are there any items that I am NOT able to store?
Explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.
Do I need to bring my own lock?
Most of our sites are accessed via secure entry fob but where needed we provide a lock at move in.
How do I know how much storage space I will need?
We invite you to book a tour or call our team for assistance.
What forms of payments do you accept?
How do I make a payment?
You can pay in person, mail a check or money order or make a payment through our website. You may also sign up to have payments automatically made via Direct Debit.
Does there have to be someone in the office to let me through the security gates?
No. At the time of signing you will be given your own security pass code that will allow you access to your unit.
Do I need to sign a long-term lease?
Not at all! Our flexible licence terms mean you can rent from 14 days for as long as you’d like. Grow out of your unit? Simply upgrade to a larger unit!
What type of identification do I need to provide in order to rent a space?
Please bring a government issued photographic ID and recent proof of address in order to validate your identity and rent a unit.
How much notice needs to be given before I move out?
We require a 10-day written notice before you move out.
When can I move in?
If there is a storage space available that meets your specific storage needs, you can move in right away!
Book a viewing and let us help find the right property solution for you!
